Dear families,

Elementary School Nutrition Services is pleased to announce that we will administer your Thursday hot lunch program for 2020. Thursday lunch options will rotate each week between Subway, Boston Pizza, and Swiss Chalet. Marble Slab frozen yogurt will be offered once per month. There are no changes to the pizza program.

You may begin placing orders immediately and the first special lunch day will be Thursday, Jan 16th. Please place your orders by January 8 to avoid disappointment. Our online ordering system is user-friendly and allows you to place and manage your orders when it is convenient for you. You can pay online with a credit card, prepaid credit cards or debit. Please do not send cash or cheques to the school. Please make your payment once you have completed your order. Any unpaid orders will be deleted from your account.

If you have provided your email address when registering, you have agreed to receive reminder emails and communication from ESNS.

To Register log on to https://www.esns.ca

1. Click on the tab SCHOOLS

2. Click on your school (Jean Steckle) from the list

3. Click on the tab REGISTER

4. Complete all the fields in the registration form

5. Click on Children to add your student information – select their classroom from the drop-down menu – Add additional children if appropriate

6. Click on the tab ORDERS

7. Complete one order form for each child then proceed to payment Full detailed instructions can also be found under the HELP Tab

IMPORTANT ORDER, PAYMENT AND CANCELLATION POLICIES

ORDERS – All orders must be placed 10 days in advance of delivery, as we must place our orders with our suppliers in this time frame. Emails will be sent to you to remind you when to order. Orders will only be processed if they are paid in full.

PAYMENTS – Please make your payment at the time of ordering. Unpaid orders will be deleted.

CANCELLATIONS – email support@esns.ca Orders that are cancelled after the orders have been placed with our suppliers will be credited at 50%. Days highlighted in red on the website indicate that these orders have already been placed with our suppliers. Our custom software does allow you to edit orders on your account that have not been placed with our suppliers.

SNOW DAY CANCELLATIONS If the school board has closed the school due to weather conditions all orders will be cancelled and a full refund will be posted to your account.

BUS CANCELLATIONS If buses are cancelled due to weather, all orders will be sent to the school. If you wish to cancel your order as your child will not be attending school, the regular cancellation policy of 50% credit applies.

Helpful Information Please ensure that you register your children in the correct classroom as this is where their lunches will be delivered. If your child is moved to a different room, please log in and edit your child’s information or contact us.

When you see the icon beside a product this means that there are options available for this product. When you select this product your options will appear. (Ex. Toppings on a pita, or dressing for a salad) If you are not able to place your order on-line you may contact our office at 519-570-3767 and we will be pleased to help you or email support@esns.ca