Process for Resolving Parent/Guardian Concerns

Process for Resolving Parent/Guardian Concerns

From time to time, there may be a misunderstanding, a lack of communication, or a serious situation that requires attention. When this happens all parties must work together to resolve the matter. A parent has the right to express concerns, a teacher has the right to respond, and the Board has an obligation to support students, staff, and parents. As outlined in Administrative Procedure 1410 – Parent Support:

1. Parent/guardian(s) with a concern will typically first address their concern with the teacher.

2. If the concern is not resolved, the parent/guardian(s) may speak with the principal and the teacher together. If the parent/guardian(s) have not spoken to the teacher, the principal will ask them to do so.

3. The principal may request parent/guardian(s) to put their concerns in writing.

4. If the concern has not been resolved with the teacher and principal, the parent/guardian(s) may contact the superintendent. If the parent/guardian(s) have not spoken to school staff, the Family of Schools superintendent may direct the parent/guardian(s) to do so.

If you have any questions, please contact the principal, Andrea Michelutti at 519-748-1919.